Right of withdrawal
It's simple: 14-day money-back guarantee – just send an email to support@power-7.de!
Introduction
Consumers are entitled to a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us (NUTRIREL- NOVIREL GmbH, Germany, email: [support@novirel.de]) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period expires.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you. In no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You shall bear the direct costs of returning the goods.
You shall only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for testing their condition, properties and functionality.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal expires prematurely in the case of contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
If you wish to withdraw from the contract, please complete this form and return it to us.
An:
NOVIREL GmbH
Wittener Str. 222
42279 Wuppertal
support@power-7.de
Phone : +49 (0) 202-26159211
Fax : +49 (0) 202 -697 599 02
I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ():
Ordered on () ____________ / received on () __________________
Name of consumer(s)
Address of the consumer(s)
Signature of consumer(s) (only if notification is made on paper)
Datum
(*) Delete as appropriate
POWER7® works exclusively with certified laboratories and trusted partners to ensure the highest standards at every stage of production.




